Mobile / TXT:  021 0824 0833
Home Phone: 06 878 9570

Terms and Conditions

  • For business customers, prompt payment of invoices would be appreciated within 14 days of the invoice date, and paid directly into the account number on the invoice. Any supplied hardware, software or other product remains the property of JTElectronics until payment has been received in full.
  • For home / personal customers, payment is required at the time of the service visit unless other payment terms have been previously agreed. To avoid embarrassment, please feel free to discuss with the service technician prior to the commencement of work.
  • We are not a bank, and take debt recovery seriously. Late Payment of invoices may incur an additional late payment fee of 15% of the original invoice total. If we deem it necessary to recover debt either by private debt recovery companies, or by the NZ Legal System, you may be responsible for paying any fees, commissions or other costs we may incur in recovering the debt.
  • While extreme care is taken to avoid the possibility of data loss or corruption, it is ultimately up to you "the customer" to ensure your computer systems are backed up (and the backups are regularly tested!). We are happy to advise you on proper backup devices and procedures to ensure data protection. JTElectronics cannot be held responsible for data corruption either before, during or after repair work has been carried out.
  • Like most technicians, we work on the assumption that all computer users make regular back-ups of software and documents. Although we will take reasonable care of your data, when servicing a computer system there is normally a small risk of data loss caused by hardware failure or other means - we strongly recommend a full backup of important data before the attendance of any technician. During a data restoration or reinstallation we will attempt to restore up files in standard document folders only, unless you tell us otherwise. During a computer system health check is it standard practice to empty or delete folders generally used for temporary file storage and to empty the recycle bin. We do not recommend you store important files in these types of locations. By booking a service appointment, you accept this risk and agree that our liability will be limited, at most, to a reasonable attempt to restore your data from your most recent successful backup.
  • In the unlikely event of business interruption due to work being carried out, JTElectronics cannot be held responsible for loss of business revenue or other consequence to you, the customer, as a result of this work. Due to the extremely complicated nature of computer systems, you further agree to indemnify and hold harmless JTElectronics for any and all hardware or software malfunctions or accidents that may occur before, during or after work is performed on your computer, communications, or other electronics systems, and for any results thereof.
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